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NEWS

NEWS

■【Important】Prior phone call notice is required to have a consultation and examination for your cold or pollen allergy-like symptoms. ■

2023年01月10日

In these days, many patients with common cold symptoms such as “throat soreness or irritableness, cough, runny nose, abdominal symptoms, fever, chill, fatigue, taste/smell disorder” might reveal positive of COVID-19 screening test.
Therefore, our reception hours for common cold or pollen allergy-like symptoms are set as follows, based on the application to Tokyo Metropolitan Government.
Weekday :10:00 a.m. ~ 12:00 p.m.  2:30 p.m. ~ 4:30 p.m.
Saturday:10:00 a.m. ~ 12:00 p.m.
Even if the symptoms are mild, your phone call in advance is required due to keep isolated room for staying. On this telephone, you will be asked your symptoms, your medical history in details. We appreciate your understanding and cooperation.

In case isolated room is not available, we kindly ask you to visit other clinics or hospitals for consultation.
Roppongi Hills Clinic Out patient: 03-3796-0066

☑First of all, please visit a clinic or hospital in your residential area.
“In case COVID-19 test result reveals positive at the medical institute NOT in your residential area, it takes quite a while for the procedure.” Due to these reasons, we kindly ask you to visit the medical institution on your residential area.
☑Please follow the precaution as below when you are confirmed isolated room for having a consultation by advanced phone call.
・Ensure to wear non-woven face mask and be on time exactly.
・Hold your “health insurance card and clinic card” in your hand to be ready to present at check in on the far right ‘fever patient’ line at reception.
・Please minimize any conversation.
☑For the time being, we take the following measures.
・Our staff wear goggles, masks, caps and aprons for medical use.
・Hand sanitizers are placed in all consultation rooms, examination rooms and common areas.
・Cleaning and disinfecting inside the facility and the medical equipment with antiseptic agent.
(The thermometers are also disinfected, however if you are concerned, please bring your own.)
We would not be able to accept for any consultation or others if you do not follow these instructions as above.
Please call an emergency, in case you are difficult to move due to life-threatening symptoms such as extreme shortness of breath and so on.

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